weaver

Everything a relationship is made of, in one place

Weaver comes in two tiers. Business captures every conversation next to your existing phones. Pro adds the phone itself, the transcripts and Bobbin, Weaver's AI. Each block below says which tier it belongs to.

Business

Calls

Every phone conversation becomes a record on the customer, without anyone typing.

  • Automatic call logging on the CRM record, inbound and outbound
  • Recording of every call, retrievable from the record
  • Missed and abandoned calls detected and flagged, never silently lost
  • Works next to your existing phone system, no change for your team
Business

The relationship timeline

One chronological view of everything that happened with a customer, inside the CRM.

  • Calls, emails, meetings and notes in a single stream
  • Rendered in each viewer's own language and timezone
  • Portal in Dutch, French and English, hosted in the EU
Business

Data health

Duplicates are found before they cost you a deal. Weaver never merges anything on its own.

  • Duplicate detection on name, phone and email, from strict to fuzzy matching, with a confidence score
  • Configurable strictness per company, with a hard off switch
  • Review, dismiss and reopen candidates with a full audit trail
  • A banner on the CRM record when a lead has a likely twin
  • Pro adds Bobbin's verdict on every candidate: same person or not, and why
Pro

The phone inside the workflow

Weaver Pro brings a softphone that behaves like a desk phone, so every call runs through Weaver from the first ring.

  • Softphone in desk-phone mode, no headset required
  • Click-to-dial from the CRM record
  • Screen pop with the customer's timeline as the phone rings
  • Callback queue for missed and abandoned calls, so nobody is forgotten
  • Dedicated outbound number per team
Pro

Transcripts and Bobbin, the AI in Weaver

Bobbin reads so your team does not have to. It works in the background and shows its reasoning.

  • Full transcript of every call, in Dutch, French or English
  • Summary, tone and key points per call
  • Rep and customer analysed separately, with the talk-time ratio
  • Commitments spotted in calls, so promises are kept
  • Runs on European AI infrastructure. Your data is not used to train models
Pro

Speed-to-lead

A new lead is worth most in the first minutes. Weaver Pro makes sure someone is on the phone in that window.

  • New leads routed to the right rep the moment they arrive
  • The rep's phone rings first, then the customer is bridged in
  • First contact time and channel stamped on every lead
  • Respects business hours per company and per team
Pro

For managers

See how the team follows up, not just how many calls were made.

  • Follow-up verdict per lead: contacted in time, ghosted, converted, closed before contact
  • Rep scorecards built from real calls
  • Reporting dashboards across reps, channels and outcomes
  • Coaching from transcripts rather than gut feeling
Add-on, either tier

Email tracking

Send from your normal mailbox. Weaver follows what happens next. Available as an option on both tiers.

  • Sent, delivered, opened, clicked, replied and bounced, tracked per email
  • Emails matched to the right CRM record automatically
  • Email activity shown in the same timeline as calls and meetings

Business or Pro, in one sentence

Business records every conversation next to the phones you already have. Pro puts the phone, the transcript and Bobbin inside the workflow and tells your team who to call next.

  • Business: logging, recording, timeline, duplicate detection, portal
  • Pro: everything in Business, plus softphone, transcripts, Bobbin, speed-to-lead, verdicts, scorecards, dashboards
  • Either tier: email tracking as an option
  • Any block can be switched off per company. You pay for what runs.

Want to see one of these on your own numbers?

Book a demo